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Course Briefing 

Course Name: Management of Technology in Tourism 

Course Description:  This course is designed to examine strategies and specific skills for today’s managers to achieve a competitive edge. This course guides students toward understanding the success in dealing with change and progress toward technological development and innovation in tourism business and management. Managing Technology in the Hospitality Industry offers an introduction to the dynamic field of technology as it relates to hospitality.

Course Objectives:

The objective of the course is:

• To stress the role of technology in creating wealth and achieving competitiveness.

• To introduce the main factors leading to the competitiveness of manufacturing and service enterprises in an increasing global marketplace.

• To examine the effect of technological change to society and economy.

• To identify Hospitality Technology Systems

• To identify Hospitality Technology Components

• To identify the eTourism

• To identify the impact of ICT development on tourism industry

• To identify the advantage of internet on tourism industry

• T o identify the eAirline, eHospitality, and eTour operator. 

Course Coverage:

-Technology concept 

-Technology and Global Trends

-Technology and Competitiveness

-Understanding ICT

-eTourism the dynamic interaction of ICT and tourism

-Demand-driven eTourism

-Operational management and distribution in e-tourism

-Buhalis D. eTourism (IT for strategic tourism management), 2003, Prentice Hall

Instructor’s materials:

            Lecturer Note edited by Chhoun Phearun, 2011

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-Assignment topic

-Cover Sample

Review Question click here to download

More reading articles

Electronic satisfaction in tourism industry (PDF)

AirAsia Airline

eVisa (electronic visa) 

eMarketing in Tourism Industry

Download Dictionary of Tourism and Travel click here